Privacy Policy

1. Information We Collect

Information You Provide

• Account information: name, email address, password, company name, and billing information when you register or subscribe
• Contact data: prospect lists, contact records, and associated data you upload to the platform
• Campaign data: email content, sequences, and configuration you create within the platform
• Communications: messages you send to our support team

Information Collected Automatically

• Usage data: pages visited, features used, actions taken within the platform
• Device information: browser type, operating system, IP address
• Cookies and tracking: session cookies for authentication, analytics cookies (Google Analytics) for product improvement
• Email engagement data: open and click tracking for emails sent through the platform

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve the MogulAim platform
• Process payments and manage your subscription
• Send transactional emails (receipts, account alerts, product updates)
• Respond to support requests and communicate with you
• Analyze usage patterns to improve our product and user experience
• Detect, prevent, and address technical issues, fraud, and abuse
• Comply with legal obligations

We do not sell your personal data. We do not use your contact lists or campaign data to train AI models. Your data is used only to provide the Service to you.

3. Data Sharing and Disclosure

We share your information only with:

• Service providers: third-party vendors who help us operate the platform (Supabase for database, Stripe for payments, Resend for email delivery, Anthropic for AI processing, Vercel for hosting). These providers are contractually bound to protect your data.
• Legal compliance: when required by law, court order, or governmental authority
• Business transfers: in connection with a merger, acquisition, or sale of assets, with notice to affected users

4. Data Retention

We retain your account data for as long as your account is active. Contact data and campaign data are retained for the duration of your subscription plus 90 days after cancellation, giving you time to export. You can request deletion of your data at any time by contacting support@mogulaim.com, subject to our legal retention obligations.

5. Your Rights

Depending on your location, you may have rights including:

• Access: request a copy of the personal data we hold about you
• Correction: request correction of inaccurate data
• Deletion: request deletion of your personal data (“right to be forgotten”)
• Portability: export your data in a machine-readable format
• Opt-out: opt out of marketing communications at any time via unsubscribe links or by contacting us

To exercise any of these rights, contact us at support@mogulaim.com. We will respond within 30 days.

6. Cookies

We use essential cookies for authentication and session management, and analytics cookies (Google Analytics) to understand how the platform is used. You can control cookies through your browser settings. Disabling cookies may affect certain platform functionality.

7. Data Security

We implement appropriate technical and organizational measures to protect your data, including encryption in transit (TLS) and at rest, access controls, and regular security reviews. However, no method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute security.

8. Children’s Privacy

The Service is not directed to individuals under 18. We do not knowingly collect personal information from anyone under 18. If we become aware that we have collected such information, we will delete it promptly.

9. International Users

MogulAim is operated in the United States. If you access the Service from outside the US, your information will be transferred to and processed in the United States. By using the Service, you consent to this transfer.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or through the platform at least 14 days before they take effect. Continued use of the Service after changes take effect constitutes acceptance of the updated policy.

11. Contact

For privacy questions or to exercise your rights, contact us at support@mogulaim.com.