Check the FAQ first - if you're still stuck, send us a message.
Go to the Contacts page in your dashboard and click 'Upload CSV'. Your file needs at least an email column - we'll map name, company, and property type automatically if those columns are present.
Go to Campaigns → New Campaign. The 4-step wizard walks you through naming the campaign, generating AI email copy, reviewing and editing the sequence, then saving it as a draft. You can activate it from the campaign list.
Yes - the Review step in the campaign wizard lets you edit subject lines and body copy for every step in the sequence before saving.
Go to Settings → Billing. You'll find a link to the billing portal where you can upgrade, downgrade, or cancel. Cancellations take effect at the end of your current billing period.
Email us at support@mogulaim.com and include the email address you signed up with. We'll sort it out quickly.
Yes - the AI is prompted to write copy specific to your property type. It handles office, industrial, multifamily, retail, land, and mixed-use. Just specify your property type when creating a campaign.
The sequence automatically pauses for that contact so you don't send follow-ups to someone who already responded. You'll see replies in your email inbox since they go directly to your reply-to address.